If you're not happy with your purchase, you can return it within 14 days of delivery for a refund. Items should be unused, in their original condition and packaging. For hygiene reasons, sleep masks, pillowcases, bonnets, scrunchies and pillows that have been used can't be returned unless faulty.
Email [email protected] with your order number, or use the contact form. We'll reply with return instructions and the return address. Please don't ship anything back before hearing from us - unregistered returns can't be matched to orders.
Once we receive and inspect your return, your refund is issued to the original payment method. Allow 5–10 business days for it to appear on your statement, depending on your bank.
If anything arrives damaged or develops a fault, contact us with a photo and your order number - we'll replace it or refund you, including any return costs. Your statutory rights are unaffected.
Bundles can be returned in full for a full refund. If you'd like to return part of a bundle, we'll refund the difference between the bundle price and the standalone value of what you keep - get in touch and we'll work it out with you.